Accessibility

Accessibility Statement.

The Commission for Railway Regulation is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to the content published on our website www.crr.ie

Compliance Status.

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA , due to the non-compliances and exemptions listed below.

Non-accessible content.

Some content on CRR’s website does not fully comply with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. For example:

Non-compliance with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020, as some documents in pdf format lack a correct table heading, headings do not have appropriate tags, all elements in documents are not tagged.

The CRR is reviewing and improving the accessibility of PDFs and are working to address identified issues on an ongoing basis.

Should you wish to contact us regarding accessibility please see the feedback and contact information section below. We will do our best to ensure that any content you request is made available and accessible in a timely manner.

Preparation of this accessibility statement.

This statement was prepared on 25 October 2023.

This statement was prepared by self-assessment based on NDA guidance and the NDA’s Monitoring and Reporting Platform.

This is the first iteration of this statement which will be subject to review at least annually or where the website undergoes an upgrade.

Feedback and contact information.

You may contact the CRR to provide us with any feedback on any areas that are not compliant or request information on any information or content excluded from the scope of the 2020 Regulations.

Mechanisms of contact.

by e-mail -          info@crr.ie

by phone -          01 2068110

by post -             Commission for Railway Regulation,

Temple House, Temple Road,
Blackrock, Co. Dublin,
Ireland. A94 Y5W5.

CRR’s Access Officer

Our Access Officer is Caitriona Keenahan ( caitrionakeenahan@crr.ie )

Enforcement Procedure.

For information on making a complaint under the Disability Act 2005 (No. 14 of 2005) please see our Report a Concern Form or you may use any on the above contact mechanisms.

If you are not happy about our response to your complaint, you can ask the Ombudsman to look into your complaint. Here is the contact information for and guidance on making a complaint from the Office of the Ombudsman.